TrelloFix
Last updated: 23 September 2026
This policy explains what personal data TrelloFix collects, how we use it, where we store it, and who we share it with. It applies to the TrelloFix Chrome extension and the TrelloFix admin console at trellofix.com.
- Who we are
TrelloFix (“we”, “us”) provides a Chrome extension for visual website feedback, kanban boards, team invites, and optional site scans. Contact: info@trellofix.com - Data we collect
Account data
- Email address and password (password is stored only as a secure hash by our authentication provider)
- Account role, plan, and billing status
Site and team data
- Website addresses you register
- Teammate email addresses you invite, and their membership role
Feedback data
- Screenshots you capture
- Annotations, pin comments, and card text you write
- Page URL, and basic environment details included with a report (browser, device type, screen resolution, language)
Billing data
- Plan selection and subscription status
- Payment card details are entered on Stripe’s checkout pages. We do not store full card numbers.
Optional AI data
- If you choose Claude or OpenAI, an API key you provide is stored in your browser’s local extension storage on that device
- Scan content you choose to send (such as a page screenshot) is sent only when you run a scan
Technical data
- Authentication session tokens
- Extension settings stored locally in Chrome (registered sites, sign-in session)
We do not sell personal data. The extension does not track your browsing in the background. It runs when you use Feedback, device preview, Smart Scan, or the admin console.
- How we use data
- Create and secure your account
- Show your sites, boards, screenshots, and comments to you and to people you invite to that site
- Send invite and account emails you request
- Process plan changes and subscriptions
- Run Smart Scan or an AI review only when you start one
- Fix errors and keep the service reliable
- How we store data
- Account, site, feedback, and comment records are stored in Supabase (database and authentication), hosted by Supabase
- Screenshots attached to feedback are stored so you and invited teammates can view them
- Session and settings data stay in Chrome storage on your device
- Optional AI API keys stay in Chrome local storage on your device and are not uploaded to our database
- Who we share data with
We share data only with service providers that run the product, and only as needed:
- Supabase — accounts, database, and file access for the console
- Stripe — payments, if you subscribe to a paid plan
- Email delivery — invite and account messages you trigger
- Anthropic (Claude) or OpenAI — only if you turn on that provider and run a scan; the request includes the content needed for that scan and uses your API key
A site owner and people they invite can see feedback for that site. We do not share your data with advertisers. We may disclose data if the law requires it.
- How long we keep data
We keep account, site, and feedback data while your account is active. If you delete a feedback item or a site, we delete that record from our database. If you delete your account, we delete the associated profile and access. Chrome local data is removed when you clear extension storage or uninstall the extension. Payment records may be kept by Stripe as required for accounting and fraud prevention. - Your choices
- You choose which domains to register and who to invite
- You can edit or delete feedback you are allowed to manage
- You can leave a site you were invited to
- You can remove an optional AI API key in extension settings
- You can uninstall the extension and request account deletion by emailing info@trellofix.com
- Children
TrelloFix is not directed at children under 16, and we do not knowingly collect their data. - Changes
If this policy changes, we will update the date above and post the new version at https://trellofix.com/privacy - Contact
Questions about this policy or your data: info@trellofix.com